THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE (Record no. 13720)

MARC details
000 -LEADER
fixed length control field 00298nam a2200109Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231109s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781118076675
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5 2012
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name SPECTOR,ROBERT
245 00 - TITLE STATEMENT
Title THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. JOHN WILEY & SONS
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        PERPUSTAKAAN KOLEJ KOMUNITI TELUK INTAN PERPUSTAKAAN KOLEJ KOMUNITI TELUK INTAN 09/11/2023 YPJ 63.80   HF5415.5 2012 0000009355 09/11/2023 09/11/2023 Buku