000 00246nam a2200097Ia 4500
008 231109s9999 xx 000 0 und d
090 _aTS 156 A1T717
100 0 _aJOHN S OAKLAND
245 0 0 _aTOTAL QUALITY MANAGEMENT
260 _bBUTTERWORTH HEINEMANN
999 _c4882
_d4882